Norfolk Fire and Rescue Service attended 1,335 primary fires in its latest reporting year, compared with 773 at Suffolk Fire and Rescue Service. Fatalities and non-fatal casualties from primary fires totalled 39 for Norfolk and 92 for Suffolk.
Average time from call to first appliance at a dwelling fire is 9:24 in Norfolk and 11:38 in Suffolk. Response times differ by several minutes, often reflecting geography — larger rural coverage areas mean longer average travel to incidents. On enforcement activity, Suffolk carried out the larger number of fire safety audits over the year (1,750 vs 1,158). Satisfactory-outcome rates were 74% for Norfolk and 76% for Suffolk, covering audits that closed without requiring informal action, formal notice, or prohibition. False alarms make up a notably larger share of call-outs in Suffolk (53% vs 45%).
Total Fires
Primary fires attended by fire and rescue services
1,335
Norfolk Fire and Rescue Service
773
Suffolk Fire and Rescue Service
Fatalities & Casualties
Deaths and non-fatal casualties from primary fires
39
Norfolk Fire and Rescue Service
92
Suffolk Fire and Rescue Service
False Alarm Rate
Proportion of all incidents that were false alarms
45%
Norfolk Fire and Rescue Service
53%
Suffolk Fire and Rescue Service
Fire Safety Audits
Number of fire safety audits conducted by the authority
1,158
Norfolk Fire and Rescue Service
1,750
Suffolk Fire and Rescue Service
Audit Outcomes
Results of fire safety audits: satisfactory, informal action, formal action
1,296
Norfolk Fire and Rescue Service total
1,750
Suffolk Fire and Rescue Service total
Average Response Time
Average time from call to first appliance arriving at dwelling fires
